Managed IT Services
Managed IT Services
Your organization depends on technology and downtime is very costly. CDML uses automated system monitoring with proactive problem solving and a staffed help desk to maximize uptime.
In the challenging world of technology CDML Computer Services is your support structure and safety net!
At CDML Computer Services, we’re committed to offering reliable, scalable, and secure IT solutions. Whether your business needs simple tech support or a complete managed IT infrastructure overhaul, we’ve got you covered.
CDML Computer Services is a Managed IT Service Provider (MSP). We offer on-site and remote IT solutions to our clients. Our team is highly skilled, experienced and able to support all of our clients’ technology needs. We guarantee emergency response times with our Service Level Agreements (SLA).
We try to preemptively eliminate any potential issues through monitoring and remote responses tasks. For those issues that occurred without any warning our team is able to quickly respond and work directly with the effected client to resolve the situation. We offer all our managed clients a customized technology plan to meet your specific requirements. We use best-ofbreed centralized monitoring and management software to assure maximum possible uptime for our clients.
Why Choose CDML?
Our Managed IT Services:
As a leading Managed IT Service Provider (MSP), we offer a full suite of IT services tailored to meet the needs of your business. Whether on-site or remote, our team is ready to provide rapid, efficient support for all your IT needs. Our service model ensures that you have access to expert technical support, around-the-clock monitoring, and a personalized IT strategy.
Guaranteed Response Times: Through our Service Level Agreements (SLA), we guarantee fast emergency response times to address critical IT issues quickly, keeping your business running smoothly.
Proactive Monitoring & Remote Support: We actively monitor your systems 24/7, using industry-leading tools to identify and resolve potential issues before they disrupt your operations.
Customized Technology Plans: We understand that every business has unique needs. That’s why we offer customized IT strategies designed to align with your business goals and objectives.
- Help Desk & Technical Support: Instant access to expert IT support, either remotely or on-site, to address any technical concerns.
- Managed IT Services: Comprehensive IT management to streamline your infrastructure and ensure maximum uptime.
- Infrastructure as a Service (IaaS): Scalable IT infrastructure solutions that grow with your business.
- Managed Routers and Switches: Ensuring your network hardware is properly maintained for secure and efficient connectivity.
- Server, Station, and Laptop Maintenance: Regular maintenance and upgrades to keep your systems in top condition.
- Network Maintenance: Full management of both wired and wireless Local Area Networks (LAN) and Wide Area Networks (WAN), including remote connectivity solutions to keep your team connected.
- Monitoring & Proactive Issue Resolution: Continuous monitoring of your IT systems with immediate identification and resolution of potential issues before they can impact your business operations.
